| MyStore Standard Features |
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| SHOPPING CART MANAGEMENT |
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RELIABILITY & SUPPORT |
- No HTML or coding experience required
- List unlimited numbers of products (listings may be limited by the hosting
package you choose to select, the basic plan allows for up to 1500 products)
- Easily import data into your shopping cart via CSV file (some customisation may
be required)
- Include short and detailed descriptions for all of your products
- Easily add product photographs
- Automatic Image Resizing to fit your shopping cart layout Enter tax rates (GST
compliant), only applies if purchaser and/or receiver of goods is located
within Australia
- Ability to add extra information for each product such as web links to product
information or PDF documents with extra product information
- Ability to sell 'soft' items online such as electronic downloads like
photographs, music and software
- Stock Control for products
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- Website's and shopping carts are run on Web Prophets UNIX server platforms, in
seven years of trade our servers have been down for 4 hours (2 hours of which
were scheduled maintenance)
- RAID (hard disk backups) are installed on all of our web servers
- Web Servers are designed to support a high number of ‘web hits’ and online
activity
- Nightly backups of data are performed
- Mirror server services are available on request (complete running duplicate of
your website and shopping cart at an offsite location)
- Phone Help Desk Support available during business hours, with a mobile
phone ‘distress support’ available after hours
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| SHOPPING CART DISPLAY |
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SECURE TRANSACTIONS |
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Use three levels to display your products including catalogues, categories and
sub-categories
- Provide custom descriptions for your products including size and colours
- Search Facility for quick listing of products
- List products with 'special' pricing, or show specific products on your homepage
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- Real time credit card authorisations available
- 128bit SSL secure server for safe collection of customer payment information
- Orders and customer information are secured by password protection on our
secure server
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| ORDER PROCESSING |
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HOSTING |
- Orders stored on a secure server with 128bit SSL certificate for added security
- Easy to see Orders list with print facility for 'Orders Report'
- Export current Orders in CSV format for input into another database program or
Microsoft Excel
- Email notification to your nomination email account when an order is placed
- Customers can track their orders online
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- Website Hosting including domain name hosting
- Web Prophets 128bit SSL Security Certificate for the safe transfer of customer
payment information and storage of order information
- Unlimited POP 3 Email Accounts
- Webmail Facility so that you can view your emails from any computer
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| SHIPPING & FREIGHT |
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CUSTOMER INFORMATION |
- Australia Post Delivery Rate Calculator for postcode based delivery (new)
- Shipping charges can be set individually by product
- Multiple items in one package shipping available
- Shipping by location (i.e. Australia, Europe, Rest of World)
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- Personalise the information you collect when customers purchase from your website
- Options for customers to login and subscribe to your site or simply make direct
purchases and only provide delivery and payment details.
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| BILLING |
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EASY UPGRADE PATH |
- Accept payments via cheque/money order, EFT (direct deposit), PayPal, PayPal or credit cards through your nominated Payment Gateway Facility for separate billing and delivery details
- Automated Invoices and Receipts
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- Easily upgrade to a dedicated server
- Simple upgrade path between each My Store Edition (i.e. Product Catalogue to
Standard Edition to Wholesale/Retail Edition to Enterprise Edition)
- Extra modules can be added for extra features (see our Extra Features page for
ideas)
- Use our other Etools to add extra features to your website including Enews
Campaign Manager, Secure Shared Workspace, Events Manager and Web Edit content
management system
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| MARKETING STRATEGIES |
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SALES/WHOLESALE ONLY |
- Email to a Friend feature
- My Favourites ability (you must select customer account setup feature for this
to work)
- Show 'Recommended Products' on product description pages to encourage cross
purchasers
- Setup of free shipping options
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- Enews Manager : full creation and delivery of enewsletters to your customers
including statistical reporting on who has viewed your email, which emails
bounced and why, which links have customers clicked from your enewsletter to
your website.
- Generate sales to both wholesale and retails customers from the one site
including different pricing structures including GST inc and/or ex pricing for
all products
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